Customer service

Frequently asked questions

• Which payment methods can I choose?

  At Plasticssheetshop.co.uk, you can pay securely using the following payment methods:

  • Credit card (Visa, Mastercard and Maestro)
  • By invoice with Sprinque (for business)
  • Apple Pay
  • PayPal
• How can I order a sample?

  It’s easy to order your samples via our product pages. On the product pages of your chosen panels, you can easily click on “Order a sample” or scroll down to the heading “Order your sample”. Then click on “Add to cart”. Your first sample is now in the shopping cart.

• I want advice or help in choosing the right product

  View our handy selection aid in which we offer individual advice, wherever and whenever you want. If you still can’t figure it out, please get in touch with our customer service.

• When will my order be delivered?

  You can see the expected delivery time of each product on the product page. As soon as your order has been packed, you will receive an email from us with a Track & Trace link. You can then track your shipment and see when it will be delivered.

• How does ordering customised sheet material work?

  You can easily and quickly order plastic sheets from us in any desired shape and size. We saw or laser these to size for you and deliver them as soon as possible. You can order plastic sheets in standard shapes or unique custom shapes with, for example, cut-out pieces in the sheet. In addition, you can upload your own design in DXF format. In these videos, we give a step-by-step explanation of how to create a DXF file. When creating your DXF file, keep the drawing rules in mind.