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Frequently asked questions

• Which regions of the UK do you deliver to?
  At the moment, we only deliver orders in England. We’re sorry that we’re unable to deliver your order to Scotland, Wales or Northern Ireland.
• What are the shipping costs?
  Our shipping costs are based on the size and weight of the total order. On our shipping costs information page, you can read more about our fees and the way we calculate the shipping costs.
• How can I order a sample of a plastic sheet?
  You can order a sample of any product in our range, except PVC whole sheets. For four samples, you pay £ 10 (excl. VAT) with free shipping. Further samples cost £ 2.50 each. The samples measure 5 x 5 cm. Is your order for fewer than 4 samples? You still pay £ 10.- (excl. VAT), as this is the minimum order amount. In return, we will give you a discount code worth £ 10. that you can use for your next order. In principle, the samples are free.
• Why is there a surcharge for some shapes?
  We add a surcharge for cutting HPL / Trespa, Alupanel / Dibond, PVC and polyethylene into shapes. Milling these materials into different shapes requires more operations than sawing rectangular sheets, so we add a surcharge of £ 5 per shape. If you order multiple products with the same shape and dimensions, you pay the additional charge only once. If you order different shapes, you pay the surcharge multiplied by the number of shapes. We still saw rectangular sheets cut to size for free.
• How do I contact the Plasticsheetsshop customer service?
  You can use the contact information below to get in touch with our customer service team:

  • E-mail address: info@plasticsheetsshop.co.uk
  • Telephone number: +44 (0) 122 39 76 701

  You can reach our customer service team by phone on Monday to Friday from 9.00 am till 6.00 pm. Or, you can send an e-mail to info@plasticsheetsshop.co.uk 24/7 and we will get back to you as soon as possible on the next business day.