Payment

Payment

• Which payment methods can I choose?

  At Plasticssheetshop.co.uk, you can pay securely using the following payment methods:

  • iDeal
  • Credit card (Visa, Mastercard and Maestro)
  • Bank transfer
  • Apple Pay
  • Bancontact/Mistercash
  • PayPal
• Can I pay later?

  It is not possible to pay later. As a webshop, we have made a deliberate choice not to offer this option. If we accepted payments later, the price of our products would go up. This is because many administrative costs are involved in paying later, and in that case, we would no longer be able to maintain our competitive prices.

• Is there an IBAN available to which I can transfer my payment?

  When you choose the payment method “Bank transfer”, you will receive the IBAN and a reference number from our payment provider Mollie Payments. In this way, you can transfer the amount due with the correct IBAN and reference number. Unfortunately, it is not possible to transfer the payment directly to Plasticssheetshop.co.uk or to the Mollie Payments IBAN without a reference number. So at checkout, select the payment method “Bank transfer” and follow the steps indicated.

• I forgot to mention the reference number when paying

  The payment reference is essential for recognising your bank transfer. If your payment cannot be identified because you have entered no payment reference or entered it incorrectly, your payment will be returned within 2 to 3 days.

• Will I receive a VAT invoice with my order?

  Each order comes with an invoice that meets legal requirements. You can also find all your invoices in your account.

• Can I add my own reference/PO number to the invoice?

  At the moment, it is not yet possible to add your own reference/PO number to the invoice. However, we are working hard on this and hope to offer you this opportunity as soon as possible.

• Why must I transfer the invoice amount to Mollie Payments?

  Mollie Payments is our payment provider. Mollie Payments handles the payment transactions for us so that we can deliver the ordered goods even faster after payment. PLEASE NOTE: If you want to make the payment via the payment method “Bank transfer”, always state the order’s reference number when making the payment. Otherwise, Mollie Payments will not know for which order you are making a payment.

• How do I pay by bank transfer?

  After filling your shopping cart with your products of choice, click on “Proceed to Checkout”. If you are already a customer, you don’t need to enter any details for the invoice as it will be filled in automatically. If you are not yet a customer, fill in the details (at least the one with the red asterisk). Now choose the payment method “Bank transfer”. Then tick the boxes below if you agree. You must check both boxes to continue ordering. Then click on the “Pay” button. Now go to the page where you will find the account number for ordering. You will also find a payment reference here, which is very important. Without this feature, our payment provider, Mollie Payments, cannot link your order to your payment, and we will not know what you have paid for. Copy this payment reference exactly, including dashes, and enter it as the payment reference of the transfer or simply place it in the description.

• Will I receive a payment confirmation?

  As soon as we have processed your payment, you will receive a payment confirmation by e-mail. In addition, after payment, the payment confirmation is at the bottom of the invoice.

• Can I see if my transfer has been received?

  Of course, this is possible. You can check whether we have received the payment through our payment provider, Mollie Payments. Click on the following link: https://www.mollie.com/nl/consumers. Of course, you will also receive an e-mail when we have received the payment in good order.

• The term for payment by bank transfer has passed. What happens now?

  If the term for payment by bank transfer has expired, the order will be cancelled automatically. You must then place a new order with us.

• My payment has failed or been declined

  We are sorry that your payment has failed or been declined. To complete your order, we recommend that you try again or use a different payment method. Still can’t figure it out? Please feel free to contact our customer service.