Privacy statement

30th of July 2018

Your privacy is important to Plasticsheetsshop Ltd.. Therefore, we stick to the privacy law, meaning your data is secure with us and we will always use the data decently. In this privacy statement we will explain what our online shop, Plasticsheetsshop.co.uk, does with the data and information we receive from you.

If you have any questions, or if you would like to know which data we track or store, please don’t hesitate to contact Plasticsheetsshop Ltd..

Processing orders
When you place an order in our online shop, we will use your personal data to properly process your order. We are allowed to provide your personal data to our shipping company, so they can deliver the order to your shipping address. We also receive information about your payment from you bank or credit card company.

For processing your order, we use your payment data, e-mail address, telephone number, name, shipping- and invoice-addresses. We do this based on your consent. We will store this information until your order is completed and seven years after this (this is the statutory retention obligation).

Supplying information to third parties
In order to properly process your order, we work together with other companies. If necessary, these companies will receive the above-mentioned personal data. With an agreement, we ensure that these companies safely handle your personal data in a confidential manner.

To process your order, we work together with:

Regio Express
Regio Express is our partner for shipping and delivering orders. They receive the necessary data in order to properly deliver your purchase.

SaleSupply
SalesSupply tends to our customer service. To optimally help each customer that contacts our customer service team, SalesSupply receives the necessary customer data.

Copper IM
When it comes to marketing, we work together with Copper IM. To establish the most relevant marketing activities, Copper IM receives the required personal data.

It is possible that the companies mentioned above also work together with other parties to realise an optimal result. If this is the case, they will ensure that these other parties will also safely handle your personal data in a confidential manner.

Contact form and newsletter
You can use the contact form on our website to ask for information or place a request.

To optimally handle your request, we use your name, address and telephone number. We do this based on your consent. We will store your personal date until we are sure your request has been handled to your satisfaction and six months after this, making it easier to find your information for any follow up questions. We also use this information for training our customer service team.

You can subscribe to our newsletter. Here you will read news, tips and information about our products and services. This subscription can be terminated at any given moment. Each newsletter contains an unsubscribe link.

When you place an order in our online shop, your e-mail address is automatically added to our subscriber list. This personal data is stored until you unsubscribe from the list.

Advertising
We would like to send you advertisements about our offers and latest products and services. We will do this by:
Post
E-mail
Social Media

You can object to these advertisements at any time. All letters will contain an explanation on how to do this. All e-mails have an unsubscribe link. You can block our e-mail address or use the unsubscribe option.

Supplying information to other companies or organisations
With the exception of the above-mentioned companies, Plasticsheetsshop.co.uk will never provide your personal data to other companies or organisations, unless we are lawfully obligated to do so (for example if the police demand it for a criminal investigation).

There are social buttons included in our online shop. The social networks use these buttons to collect personal data.

Cookies
Our website uses cookies. Cookies are small scripts that store information, so we don’t repeatedly have to ask you to fill in your information. They also show us that you are a new or a returning visitor.

When you first visit our online shop, we show a notification with an explanation. With this notification we ask your permission to use the cookies.

You have the possibility to deactivate the placement of cookies in your browser. This may influence the functioning of certain parts of our online shop.

Google Analytics
We use Google Analytics to keep track of how visitors use our online shop. We have a processors agreement with Google, including strict rules and regulations on what data they can track and use. We do not allow Google to use the Analytics data they received through our website for other Google services. Google makes the IP-addresses tracked on our website anonymous.

Security
The security of personal data is important to us. We exert ourselves to ensure that your personal data is securely stored with us. We constantly adapt and update our security and we continuously monitor if something could go wrong.

Modifications in this privacy statement
If and when our online shop changes, we will have to adapt our privacy statement. Keep an eye on the date mentioned about the privacy statement and check regularly for updates. We will do our best to make any modifications known.

Inspecting, modifying and removing your personal data
If you have questions about what personal data we have stored, please don’t hesitate to contact us about this. The contact information can be found at the bottom of this page.

You have the following rights:
Receiving explanation about what personal data we have stored and how we use it
Inspecting the exact personal data that we have stored
Correcting mistakes in the data we have stored
Removing outdated data
Withdrawing your approval
Objecting to a certain use of the data

Make sure to be clear on who you are and why you are contacting us, ensuring us to be certain on what information to modify or remove.

Complaints
If you think we are not helping you in the right way or you feel that your data has been misused, please contact us. If you are unsatisfied with our response, you have the right to make a complaint to the authority that oversees the DPA (Data Protection Act).

Contact information
Plasticsheetsshop Ltd.
4315 Park Approach
Thorpe Park, Leeds
United Kingdom (UK)
LS15 8GB

info@plasticsheetsshop.co.uk

+44 (0) 122 39 76 701